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Software Support Engineer

Company: Veeco Instruments Inc.
Location: Somerset, NJ
Posted on: May 3, 2017

Job Description:

As part of a larger team, creates and validates software procedures,

addresses software issues reported by the field service organization, and

provides on-site support for software-intensive activities. Compose and

validate software installation and configuration procedures. Establishes

and maintains a software knowledge base. Works as a bridge between field

offices and the Software Development group to resolve software issues.

Conducts software training classes. Coordinates with customers concerning

software issue escalations.

Position requires up to 35-40% domestic and international travel, often on

short notice.

Education and Experience Requirements:

Master’s degree (or equivalent foreign education) in Computer Science,

Materials Engineering, Mechanical Engineering, Electrical Engineering or

related field and no experience.

OR, in the alternative:

Bachelor’s degree (or equivalent foreign education) in Computer Science,

Materials Engineering, Mechanical Engineering, Electrical Engineering or

related field and 2 years of experience as a software support engineer for

semiconductor manufacturing equipment.

Also requires:

1)Demonstrated expertise leveraging semiconductor equipment factory

automation protocols, including SECS/GEM;

2)Demonstrated expertise identifying root causes to challenges found in

temperature controls and Metal Organic Chemical Vapor Deposition (MOCVD)

operational environments, including recipes, gases, pressure control, and

fab utility;

3)Demonstrated expertise writing, compiling, and validating deployment

procedures as well as implementing procedures at the customer site and

training Field Support Engineers; and,

4)Demonstrated expertise working with Microsoft SQL servers and Access

database and operating systems including Microsoft Windows Server.

Send resume to resumes@veeco.com and include job title and "Job Code GCHH"

in the subject line.

Keywords: Veeco Instruments Inc., Freeport , Software Support Engineer, Manufacturing , Somerset, NJ, New York

Click here to apply!

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