UX Copywriter, Copy Strategy

Company: marcel.ai
Location: New York
Posted on: May 10, 2025

Job Description:

Job description

Have you got what it takes to succeed The following information should be read carefully by all candidates.
Our mission at Marcel is to revolutionize what our people are capable of individually and collectively-to get better work done faster, effortlessly stay ahead of the curve, and actively participate in our creative culture.

Designed to be highly intuitive and increasingly relevant, Marcel truly is what you make it. So, using friendly language that telegraphs what it can do and how it impacts your work is mission-critical.

As the UX Copywriter, you'll craft copy that leads with value, avoids complexity, and uses our voice to support the message (not distract from it). You'll put Marcel in the context of our people's day-to-day to drive engagement and help every interaction feel personal and rewarding.





Job requirements
Must have skills:

5+ years as a UX Writer or similar role in an agency or in-house setting (preferably in a tech or digital product environment), and a portfolio that reflects
Highly proficient in English, with exceptional US-based grammar and copywriting skills
Proven ability to write across product experiences, based on deep understanding of the user journey, friction points, and desired action/outcome
Strong bias for action in a fast-paced environment with an ability to quickly pivot based on feedback, and/or changing business priorities
Bachelor's degree in English, Communications, or a related field, or equivalent practical experience

Good to have skills:

Experience creating/owning copy guidelines for scale
Familiarity with Figma
Experience writing for a global audience


Attributes/behaviours:

Empathy for Users: Understands and prioritize the needs and emotions of the user, enabling intuitive and accessible copy
Empathy for Team Members: Understands team dynamics and is sensitive to the needs and workloads of others, offering support when necessary
Proactive Problem Solver: Thrives in ambiguity, ask questions, remove blockers, and find solutions independently
Detail-Oriented: Maintains high standards for quality and accuracy in all aspects of project execution



Benefits
Craft concise, value-driven copy
Create and refine UX copy, including interface text; microcopy; error messaging; and notifications to enhance user experience and drive engagement
Collaborate closely with design and product teams to ensure copy aligns with user needs and business goals
Develop copy strategies that effectively communicate complex concepts in a straightforward and user-friendly manner
Iterate on copy according to user feedback
Maintain and contribute to a cohesive brand voice and tone across the platform
Ensure consistency and clarity in language across different components of the platform
Advocate for user-centric design and content decisions in cross-functional team discussions
Stay updated with industry trends and best practices to continuously elevate the quality of UX writing
Ensure a sound understanding of, demonstrate commitment to and comply with all legislation & Publicis Groupe Policies e.g., Janus, GSO and IT policies, etc.
Take ownership of all assigned tasks, ensuring that projects are delivered on time, within scope, and with high attention to detail
Be an active participant, not a bystander-engage with team members, identify areas for improvement, and take initiative to solve problems
Prioritize user experience in all projects by collectively engaging in feedback loops and opportunities to improve our approach
Adapt quickly to shifting priorities and embrace ambiguity

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