Kitchen Appliance Technician
Company: Kucht Appliances
Location: Clifton
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) matching Bonus
based on performance Competitive salary Employee discounts Free
uniforms Paid time off Position Overview Were looking for an
experienced technician to join our Customer Support Team. Youll
assist customers via live video calls, helping them diagnose and
troubleshoot issues with gas and electric kitchen appliances such
as ovens, ranges, cooktops, refrigerators, dishwasher, etc. Were
looking for someone who has experience on kitchen appliances
(mechanical, electrical, gas systems, etc) and enjoys guiding
customers step-by-step to find solutions. Full KUCHT training will
be provided. Responsibilities Guide customers through live video
troubleshooting for appliances like ranges, ovens, cooktops, and
refrigerators. Identify the root cause of issues (ignition,
heating, cooling, electrical, etc.) and document findings
accurately. Collaborate with our in-house Technical Department for
complex or warranty cases. Provide excellent customer support with
professionalism and empathy. Help improve product quality by
reporting recurring technical issues. Qualifications Comfortable
using computers, video calls, and online tools (Google Workspace,
spreadsheets, etc.). Hands-on experience or strong interest in
appliance repair, electrical/mechanical troubleshooting .
Experience in customer service assistance preferred. Comfortable
using tools, measuring devices, or reading product manuals. Basic
understanding of gas, electrical, or refrigeration systems is a
plus. Clear communication in English; Spanish bilingual is a strong
plus. Organized, patient, and eager to learn new technical skills.
Benefits & Perks Competitive salary (based on experience) 401(k)
with company match Paid time off and company holidays Employee
discounts on KUCHT products Ongoing product and technical training
Supportive, growth-oriented team environment
Keywords: Kucht Appliances, Freeport , Kitchen Appliance Technician, Engineering , Clifton, New York
