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Senior Manager Fulfillment Operations

Company: L.L.Bean
Location: Freeport
Posted on: April 2, 2021

Job Description:

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we're all outsiders. And if it's outside, we're all in. L.L.Bean is currently searching for a Senior Manager, Fulfillment Operations to join our Fulfillment team in Freeport, Maine. Position Purpose: Provides oversight and has accountability for the facility, processes, and workforce throughout the Fulfillment organization. Leads Management Team dedicated to Operational execution and drives improvement that optimizes overall Safety, Service and Cost performance. Partners with the Fulfillment Workforce Management Organization to ensure business objectives are met on an annual basis. Partners with key departments outside Fulfillment in the development and execution of tactical and strategic goals and plans related to key corporate initiatives, as well as functional objectives.


Provide a motivating organizational environment and manage area people and activities

  • Establish performance objectives, assign/ direct work, monitor progress and appraise performance
  • Coach and develop employees in job-related skills through work assignments, direct training, and development plans, and provide regular feedback, both positive and constructive/developmental
  • Recommend and administer wages and salaries of direct reports
  • Communicate company policies and procedures and resolve routine personnel problems in accordance with them
  • Ensure Ops leadership establishes and maintains compliance with all appropriate health and safety protocols

    -- Oversee Fulfillment business plans to ensure the timely and accurate achievement of business goals for multiple processes
    • Ensure department policies, procedures and systems are communicated consistently
    • Prepare operating and capital budgets. Manage expenses within budgetary limits
    • Partner with key Departments inside and outside Fulfillment and manage external business relationships
    • Establish strategy to impact mutually agreed upon goals based upon business need and direction
    • Develop and communicate department action plans to ensure both department specific and company strategic goals are met.
      -- Plan for Continuous Improvement
      • Develop and assess policies, business plans, system technologies and goals to enhance quality and minimize cost of operations
      • Critically examine and make recommendations to continuously improve work processes. Support cross-functional work group efforts to improve efficiency of operations
      • Identify training, operational, and organizational opportunities to support company goals. Support Benchmarking and Community Representation efforts
        • Host corporate benchmarking visitors for on-site tours of Distribution
        • Maintain and promote L.L. Bean image in all corporate activities
        • Participate in and support Distribution Operations Strategic Planning initiatives
        • Perform additional responsibilities as requested Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.


          Skills and Qualifications:
          • BA or BS in business related field required, MBA preferred
          • 7+ years of relevant experience required
          • Experience working in an Operational environment
          • Demonstrated critical leadership behaviors of being strategic and innovative.
          • Strong business acumen with the ability to achieve goals
          • Proven leadership skills with the ability to develop and motivate employees
          • Established time management and organizational skills
          • Established interpersonal, written, and verbal communication skills
          • Ability to build strong partnerships and work collaboratively to achieve goals
          • Ability to influence at various levels throughout the organization, including senior leadership
          • Dedicated team player; highly self-motivated; and able to function in a fast-paced environment
          • Advanced Critical Thinking skills If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside-we're all in. Visit llbeancareers.com to learn more. Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves - because the uniqueness of each individual makes L.L.Bean better. Over a century ago, company founder Leon Leonwood Bean set out to make a boot to keep hunters' feet warm and dry. Today, we continue to follow the trail he blazed, adding new paths to help more people discover the outdoors, whether it's the thrill of sea kayaking, the quiet of early morning fishing or the vigor of a challenging climb. Of course, we remain true to L.L.'s core values, and are committed to quality, service, and putting the outside, inside everything we make. So join us, adventure awaits--- Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves - because the uniqueness of each individual makes L.L.Bean better.

Keywords: L.L.Bean, Freeport , Senior Manager Fulfillment Operations, Executive , Freeport, New York

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