Wellness Liaison
Company: Sun River Health
Location: Baldwin
Posted on: July 15, 2025
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Job Description:
Job Description $1500 Sign On Bonus- Terms and Conditions Apply
Wellness Liaison is responsible for providing outreach and
education services to coordinate intake and enrollment into Health
Home and all Sun River Health service lines and programmatic
services. The position requires strong interpersonal skills to make
connections and build relationships with the target patient/client
base. The Wellness Liaison works collaboratively with other
departments as well as community-based agencies with the purpose of
making linkages to health services for community members. The
Wellness Liaison will work externally at Community Partner sites,
health fairs and events or may be based in the SRH centers. The
Wellness Liaison is an Ambassador of SRH whose activities reflect
the mission and value of the organization and will provide
outstanding customer service. Essential Duties and Responsibilities
for a Wellness Liaison: Participates in outreach and educational
events Serves as liaison between the clients, providers, and
account management staff Provides outbound reminder calls to
clients prior to their scheduled appointments. Assists clients in
securing appointments for SRH Health Center services. Conducts
Health Home pre-eligibility screenings and intakes for eligible
clients. Achieves intake monthly targets that are set on annual
basis and adjusted quarterly as needed. Aide with client outreach
of clients, education of SRH services to community with a focus on
linkage to Health Center and Health Home. Assists in arranging
transportation when needed. Assists with health insurance
application when needed. Responsible for the complete, accurate and
timely entry of data into required databases (eCW, TREAT,
Salesforce-CRM), including but not limited to demographic
information, insurance information, assessments, and progress
notes. Provide necessary documentation and information to
Departmental Health Home Manager in each county/borough
Participates and attends Community Events such as health fairs;
conducts on-street marketing of flyers and service information
pamphlets Provide support of Health Center and Health Home by
participating in Kiosk/Mobile events in specified locations on
schedule to engage community and conduct Health Home Intakes for
health fairs, special events and locations. Acts as initial service
ambassador on the promotion and education to referral sources,
clients, and community members of all SRH services while providing
the highest quality service. Supports SRH's mission, values,
strategic goals and high standards of customer service. Adheres to
the Corporate Compliance Program, including confidentiality of
HIPAA protected health information. Participates in team meetings.
Minimum Education Requirement: High School Diploma/GED required
with an additional four years of relevant experience in field of
customer service in appropriate service industries. Bachelor
Preferred. Minimum Work Related Experience: 2-4 years Job Type:
Full-time Pay: $22.00 - $24.00 per hour Responsibilities Relation
to Mission The mission of Sun River Health is to increase access to
comprehensive primary and preventive health care and to improve the
health status of our community, especially for the underserved and
vulnerable. Equal Employment Opportunity Sun River Health provides
equal employment opportunities to all qualified individuals without
regard to race, creed, color, religion, national origin, age, sex,
marital status, sexual preference, or non-disqualifying physical or
mental handicap or disability in each aspect of the human resources
function. Americans with Disabilities Act Applicants as well as
employees who are or become disabled must be able to perform the
essential job functions either unaided or with reasonable
accommodation. The organization shall determine reasonable
accommodation on a case-by-case basis in accordance with applicable
law. Job Responsibilities The following statements reflect the
general duties, responsibilities and competencies considered
necessary to perform the essential functions of the job and should
not be considered as a detailed description of all the work
requirements of the position. Sun River Health may change the
specific job duties with or without prior notice based on the needs
of the organization.
Keywords: Sun River Health, Freeport , Wellness Liaison, Healthcare , Baldwin, New York
