FreeportRecruiter Since 2001
the smart solution for Freeport jobs

Associate Team Leader

Company: H&R Block
Location: Freeport
Posted on: January 10, 2021

Job Description:

What you'll do... Joining us as anAssociate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purposeto provide help and inspire confidence in our clients and communities everywhere. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. Day to day, you'll

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    About H&R Block...We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.It would be even better if you also had...
    • Experience supervising or managing people
    • History of delivering outstanding customer experiences
      Bilingual candidates strongly encouraged to apply!What you'll bring to the team...
      • Prior experience working in customer service or similar role
      • Strong organizational skills and ability to plan and manage day-to-day office operations
      • Customer-centric mindset and strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
      • High school diploma / equivalent or higher

Keywords: H&R Block, Freeport , Associate Team Leader, Hospitality & Tourism , Freeport, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


MERCHANDISING
Description: Job Description Merchandising Execution Associates: All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: The Home Depot
Location: New Brunswick
Posted on: 01/22/2021

Delivery Driver - No Experience Needed
Description: Job Description Your time. Your Goals. What is DoorDash Available in over 4,000 cities
Company: Doordash
Location: Telford
Posted on: 01/22/2021

Order Picker/Packer - Earn $740 a week - Immediate Hire
Description: Seasonal Fresh Warehouse Team br br Location: Avenel NJ 07001 br Job opportunities vary by location. We update postings daily with open positions. br br Hourly pay rate: 18.50/hr br The (more...)
Company: Amazon Workforce Staffing
Location: East Orange
Posted on: 01/22/2021


Bakery Associate
Description: What ingredients make up the perfect bakery Associate Well, our clerks are measured by their ability
Company: Giant Food Stores
Location: Levittown
Posted on: 01/22/2021

Truck Driver - Route Delivery Driver
Description: br br Unitex employee recruitment video explains what it's like to work at Unitex to prospective employees. Be part of a winning team at Unitex br br Unitex is currently seeking a delivery driver (more...)
Company: Unitex
Location: Mount Vernon
Posted on: 01/22/2021

CDL Delivery Driver - Bulk ($5,000 Sign-On Bonus)
Description: When you work for AmeriGas, you become a part of something BIG Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 2 million residential, commercial, industrial and motor (more...)
Company: AmeriGas Propane, Inc.
Location: Quakertown
Posted on: 01/22/2021

Amazon Picker Packer - New Building
Description: Warehouse Sort Team br br Hourly pay rate: 15.75 - 16.75 br br Location: Edison, NJ br Job opportunities vary by location. We update postings daily with open positions. br br br Immediate (more...)
Company: Amazon Workforce Staffing
Location: New Brunswick
Posted on: 01/22/2021

MERCHANDISING
Description: Job Description Merchandising Execution Associates: All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: The Home Depot
Location: Columbia
Posted on: 01/22/2021

Retail Sales MyStylist @Macy's, Full Time: Willowbrook, NJ
Description: Job DescriptionJob Overview: My Stylist Macy's Associate is responsible for developing personal shopping business by providing outstanding customer service, demonstrating superior product knowledge to (more...)
Company: Macy's
Location: Wayne
Posted on: 01/22/2021

Merchandising
Description: Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day. What we offer: (more...)
Company: The Home Depot - General
Location: Levittown
Posted on: 01/22/2021

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Freeport RSS job feeds