Securities Services Operations Business Manager - Senior Associate
Company: JPMorganChase
Location: Brooklyn
Posted on: April 1, 2026
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Job Description:
Description Join a collaborative team where you’ll use your
analytical, storytelling, and organizational strengths to help us
set strategy, measure what matters, and communicate progress.
You’ll partner with leaders and cross-functional teams to turn data
into insight and accelerate execution. As a Business Management
Associate in the Commercial & Investment Bank (CIB) within Finance
& Business Management (F&BM), you support Securities Services
Operations (SSOps) by shaping strategy, building operational
metrics, and delivering clear, compelling communications. You will
collaborate with senior leaders and partners across Finance,
Business Management, and Data & Analytics to enable end-to-end
execution and continuous improvement. Job Responsibilities Define
and track strategy, objectives, and targets; build the operational
metrics framework across SSOps teams. Translate complex information
and data into clear narratives and visuals; produce high-impact
materials using Excel and PowerPoint. Plan and prepare agendas and
materials for management meetings, business reviews, leadership
offsites, and site visits. Engage and influence stakeholders across
Finance, Controls, and Technology; communicate with senior leaders
with professional presence. Coordinate annual investment
governance, including business case development, approvals, and
performance tracking. Lead communications for town halls,
all-hands, newsletters, video messages, and organization
announcements. Maintain business hygiene by tracking mandatory
training completion, access recertifications, and resiliency
planning. Project manage key workstreams and deliverables, ensuring
timelines, quality, and issue resolution. Identify platform risks
and drive mitigating controls; support audit, regulatory, and
compliance deliverables including RCSA action plans. Drive
continuous improvement, simplifying processes and delivering
measurable value in collaboration with global partners. Support
People Agenda initiatives including diversity and inclusion,
recruiting, manager excellence, and recognition. Required
Qualifications, Capabilities, and Skills Bachelor’s degree in
business, finance, economics, or business intelligence. Minimum 3
years of relevant experience in financial services. Strong
organizational skills with exceptional attention to detail.
Excellent English writing, editing, and presentation skills.
Ability to communicate effectively, collaborate, and build
partnerships across multiple levels. Strong analytical skills with
the ability to develop and present new ideas in a compelling
manner. Ability to multi-task and work autonomously in a
fast-paced, matrixed environment with changing priorities.
Proactive, inquisitive, enthusiastic, and diligent work style.
Proficiency with Microsoft PowerPoint, Excel, Word, and Outlook;
familiarity with SharePoint and Teams. Preferred Qualifications,
Capabilities, and Skills Experience with business intelligence
tools (e.g., Power BI, Tableau) and data wrangling (e.g., Alteryx).
Working knowledge of SQL or a programming language (e.g., Python or
R). Experience with prompt engineering to enhance analytics and
productivity workflows. Familiarity with investment governance
processes and business case development. Knowledge of risk and
control frameworks, including RCSA. Demonstrated stakeholder
management and executive communication skills. Track record of
driving process simplification and continuous improvement.
Keywords: JPMorganChase, Freeport , Securities Services Operations Business Manager - Senior Associate, IT / Software / Systems , Brooklyn, New York
