Salesforce Administrator
Company: Cancer Research Institute
Location: New York City
Posted on: April 1, 2026
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Job Description:
We are seeking a mission-driven Salesforce Administrator to
support our organization’s implementation and ongoing management of
Salesforce Nonprofit Cloud (NPC). This role will be essential to
ensuring a smooth launch and successful adoption across teams. The
Salesforce Administrator will configure and maintain Salesforce,
develop reports and dashboards that provide actionable insights,
and support the integration of Salesforce to other tools.
Partnering closely with fundraising, marketing and finance staff,
this position will help streamline key development processes,
ensuring Salesforce serves as a trusted source of truth for
fundraising, donor engagement, and financial data. The ideal
candidate combines strong Salesforce technical skills with a deep
understanding of nonprofit fundraising operations and leverages
AI-enabled features and automation to help teams work smarter and
strengthen relationships with donors and partners.
Responsibilities: System Administration & Configuration Manage
daily administration of Salesforce: user setup, roles, permissions,
and data security. Configure custom objects, fields, page layouts,
record types, flows, and validation rules. Implement and optimize
Nonprofit Cloud (NPC) features for fundraising and donor
management. Maintain sandbox and development environments,
supporting testing and deployment of new functionality. Reporting &
Insights Build and maintain reports and dashboards that provide
actionable insights for fundraising, donor stewardship, and program
delivery. Partner with leadership to define key metrics and KPIs
for tracking organizational performance. Leverage Salesforce
Einstein AI and other AI tools to surface trends, donor engagement
opportunities, and predictive insights. Ensure staff can “live in
Salesforce” by developing intuitive dashboards that reduce the need
for external spreadsheets. Integrations & Data Management Connect
Salesforce to other nonprofit tools (e.g.,GoFundMe Pro, Sage
Intacct, marketing automation tools) to streamline operations.
Manage data integrity with regular audits, deduplication, and
validation processes. Support AI-based integrations and automation
for smoother workflows. Explore and implement AI-enabled
integrations to improve donor engagement and operational
efficiency. Development Operations & Process Improvement Oversee
core development processes, including gift entry, acknowledgment
letters, and tribute management. Partner with individual giving,
major gifts, and marketing teams to optimize workflows for donor
cultivation and stewardship. Ensure prospect management and
pipeline tracking are accurate and actionable. Identify
opportunities to automate recurring fundraising tasks using
Salesforce and AI tools. Document and standardize processes across
fundraising, finance, and communications teams. Stakeholder Support
& Training Act as the primary point of contact for Salesforce
support and troubleshooting. Provide training, resources, and
documentation to empower staff and ensure Salesforce adoption.
Translate program and fundraising needs into technical requirements
and practical solutions. Requirements: 4 years of experience as a
Salesforce Administrator. Salesforce Administrator certification
(ADM-201) Hands-on experience with NPC in a nonprofit environment
Strong understanding of nonprofit fundraising processes (gift
processing, acknowledgments, donor stewardship). Strong reporting
and dashboard-building skills Knowledge of Salesforce Flows,
automation, and security best practices Familiarity with system
integrations and third-party tools Strong problem-solving and
analytical skills Experience using Salesforce AI tools (Einstein,
GPT, or other AI-enabled features) Additional Salesforce
certifications (Advanced Admin, Platform App Builder) Benefits :
100% covered Health Insurance , Dental & Vision, Life Insurance,
Long term & Short term disability 403b Paid Time off We are proud
to be an equal opportunity employer, committed to fostering a
diverse, inclusive, and collaborative workplace. We do not
discriminate based on race, color, religion, national origin,
gender, sexual orientation, age, disability, veteran status, or any
other legally protected characteristic. We consider qualified
applicants with criminal histories consistent with applicable laws
and provide reasonable accommodations for individuals with
disabilities. We offer competitive compensation and benefits
tailored to factors such as location, role complexity, and
experience. For roles in Burlingame, CA or New York City, the
estimated base salary range is 100K-125K per year.
Keywords: Cancer Research Institute, Freeport , Salesforce Administrator, IT / Software / Systems , New York City, New York
