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LPN Nursing Supervisor

Company: Visiting Nurse Service of New York
Location: Freeport
Posted on: August 29, 2020

Job Description:

Overview

The LPN Nursing Supervisor assures client satisfaction and optimizes company growth through timely and appropriate responses to client requests; monitors and coordinates non-clinical qualities.

Responsibilities

* Responds to customer questions concerning service.

* Completes inquiry and intake forms for all service requests.

* Selects appropriate staff for all cases, in conjunction with the Clinical Manager.

* Notifies Clinical Manager and RN Field Supervisor of new cases and/or changes in patient status on a timely basis.

* Documents all patient related conversations, including reason for discharge, on all private pay professional service.

* Monitors performance of staff to ensure delivery of service as agreed upon with client and compliance with all corporate policies, state regulations and accrediting body standards.

* Evaluates the clinical performance of staff. Consults with Clinical Manager regarding appropriate disciplinary action as required.

* Identifies and resolves issues which affect service delivery through regular, on-going communication with Field Supervisors, and private pay patients and clinical management staff.

* Submits required documents to ensure that staff are paid accurately and clients are billed accurately.

* Participates as required in developing and implementing procedures which maximize operational efficiencies.

* Participates in special projects related to the private pay program.

* Participates in the Quality Assurance program as directed by the Assistant Director.

* Ensures schedules are updated on a timely basis. Ensures accuracy is maintained.

* Other duties as assigned.

Qualifications

Education: LPN licensure.

Experience: Two (2) years related work experience which includes distributing work assignments preferably in a health care or social service setting. Supervision of office and/or field staff preferred. Must possess the following:

* excellent customer service and organizational skills

* excellent problem-solving abilities

* ability to write clearly

* excellent interpersonal and verbal communication skills

Keywords: Visiting Nurse Service of New York, Freeport , LPN Nursing Supervisor, Other , Freeport, New York

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