Automotive Service BDC Representative
Company: Grand Prix Subaru
Location: Hicksville
Posted on: April 17, 2024
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Job Description:
Grand Prix Subaru is a proud member of the VIP Automotive Group
of Long Island, known for its exceptional leadership and
customer-focused culture. Join our team for a professional work
environment, continuous training, and the opportunity to be part of
one of Long Island's most successful auto groups.At VIP, our
purpose is to create exceptional value and experiences for every
customer, surpassing our competitors. Our mission is to be the
foremost provider of automotive sales and service, empowering our
staff to deliver memorable customer experiences.Our team members
enjoy a positive working environment with opportunities for
professional growth through training and advancement from within
the organization. Click Link below to learn more about our group
and dealership - VIP Automotive Group Grand Prix SubaruBDC Service
Representative Full-Time Opportunity: 5 Day Work WeekMonday -
Friday Job Description & Duties: Addresses online inquiries from
consumers, ensuring the dealership achieves its highest profit
potential on Internet sales, adhering to dealership
standards.Effectively communicates with customers and prospects
using their preferred method, whether it's phone or email.Possesses
comprehensive knowledge of all dealership products and
services.Guides customers to relevant product information
resources, including online sources.Assists customers in the
selection process.Understands the mindset of customers and employs
strategies to encourage them to visit the service center for a
proper vehicle service/maintaince/repair and to finalize the
transaction.Regularly checks and promptly responds to emails and
inquiries, ensuring timely delivery of messages to other
departments and notifying customers of forwarded messages.Answer
incoming service appointment callsMake out bound cold calls for
various marketing points( ex: NYS Inspection, first service,
Recalls, next service, missed appointments)Make out bound
appointment confirmation callsMake CSI follow up callsAssist with
main desk coverage when required Qualifications:Manufacturer
TrainingProduct knowledgeTo excel in this role, candidates must
perform each essential duty satisfactorily. The requirements above
represent the necessary knowledge, skills, and abilities.
Reasonable accommodations may be provided for individuals with
disabilities.Job Type: Full-timeSalary: $18.00 per hour plus Bonus
PlanBenefits Include:Medical and Dental Insurance401(k) Retirement
PlanEmployee Discounts on Vehicle Purchases, Parts, and ServicePaid
Time OffSupplemental Benefit Plans (Short-Term Disability,
Long-Term Disability, Supplemental Life Insurance)Comprehensive
Employee Recognition ProgramsOpportunities for Career
AdvancementProfessional Development AssistanceRetirement
PlanSchedule: Monday to Friday Supplemental Pay Types: Bonus Plan
Compensation details: 18-18 Hourly
WagePI195f6d0e6444-25660-34255842
Keywords: Grand Prix Subaru, Freeport , Automotive Service BDC Representative, Sales , Hicksville, New York
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here to apply!
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